Return Policy

If you are not happy with our products for any reason, contact us within 30 days, and we will email you a free return label. When we receive the product, a refund will be issued. We may issue a partial or no refund on products that have been used.

We will provide one free return label per order upon request. For additional returns on the same order, you will be responsible for the return shipping cost. 

We do not offer exchanges. Please return the original item and place a new order for the desired item. All refunds are issued back to the payment method used on the original order. We offer a store credit in the form of a Gift Card (instead of a refund) by request only. If you would prefer store credit, please let us know.

Our return address is:

Pratt Paints
3506 West 1000 North
Tremonton, Utah 84337

In the event that an item arrives damaged or missing parts, please contact us within 30 days of the recorded delivery date. We cannot offer refunds, credits, or replacements on items that have exceeded 30 days.