Privacy Policy

Your Privacy is Important to Us

Pratt Paints respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.
  • Order Information: Products purchased, order history, and purchase preferences.
  • Technical Information: Device information, IP address, browser type, and usage data.

How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: To fulfill your orders and process payments.
  • Customer Service: To respond to your inquiries and provide customer support.
  • Marketing and Promotions: To send you marketing communications, newsletters, and promotional offers.
  • Improving Our Services: To analyze your usage data and improve our website and products.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our business, such as:

    • Payment processors
    • Shipping carriers

These third-party service providers are required to protect your personal information and may have their own privacy policies. We encourage you to review their privacy policies to understand how they handle your information.

Data Security

Our store is powered by Shopify, a leading e-commerce platform that prioritizes security and data privacy.

Here's how Shopify safeguards your information:

  • Industry-Leading Security Standards: Shopify adheres to the highest industry standards, including PCI DSS Level 1 compliance, to protect your sensitive information. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
  • Advanced Security Measures: Shopify employs advanced security technologies, such as SSL encryption, to secure your data during transmission.
  • Regular Security Audits: Shopify conducts regular security audits to identify and address potential vulnerabilities.
  • Dedicated Security Team: A team of Shopify experts works tirelessly to monitor and protect your data.

Shop with Confidence

When you shop on our store, you can rest assured that your personal information is protected.

Your Rights

You have the right to:

    • Access your personal information.
    • Correct any inaccuracies in your personal information.
    • Request the deletion of your personal information. 
    • Object to the processing of your personal information. 
    • Restrict the processing of your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. This information helps us improve our website and tailor your experience. 

Disclosure

We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Age of Consent

By using this site, you represent that you are of legal age to enter into a contract. If you are not of legal age, you must have the consent of a parent or legal guardian to use this site.

Changes to This Privacy Policy

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. This Privacy Policy may change from time to time. Your continued use of the site constitutes your acceptance of the changes.

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us.